3.00 Credits
This course presents the concept of decision-making within the framework of a contextualized management information system that utilizes databases or spreadsheets as tools in the problem- solving process. The course distinguishes between two logical components of a management information system: the transactional processing systems (TPS) and decision support systems (DSS), in which computer-based systems aid decision-makers in confronting problems through direct interaction with data and analysis models. Some of the topics covered include critical thinking problem-solving through decision support, information requirements diagramming and influence diagramming, modeling, decision-making, frames of references in decision-making, and decision-making techniques such as goal seeking, "What If" scenarios and graphic displays.