SCMG 355 - Managing Quality and Continuous Improvement

Institution:
Shippensburg University of Pennsylvania
Subject:
Description:
Covers the basic concepts of managing quality in either a manufacturing or a service environment. The role of quality to enhance productivity and maintain a competitive position is the central focus. Principles and methodology needed to design systems that assure quality from both customer and manufacturer perspectives discussed. Managerial and technical skills and tools provide a comprehensive approach to the implementation and maintenance of quality systems. Principles of continuous improvement and their impact on quality management explored.
Credits:
3.00
Credit Hours:
Prerequisites:
SCMG 330
Corequisites:
SCMG 330
Exclusions:
Level:
Instructional Type:
Lecture
Notes:
This course is approved for distance education instruction. Distance education opportunities vary by semester. Please contact the university for more information.
Additional Information:
Historical Version(s):
Institution Website:
Phone Number:
(717) 477-7447
Regional Accreditation:
Middle States Association of Colleges and Schools
Calendar System:
Semester

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