MGT 423 - Total Quality Management

Institution:

East Stroudsburg University of Pennsylvania

Subject:

Business Management

Description:

This course focuses on the essence, principles, and practices of total quality management (TQM). Topics covered include: a culture of quality, the effect of quality on competitiveness, ethics and corporate social responsibility, strategic alliances, effective communication, continuous improvement methods, such as Six Sigma and Just-in-Time manufacturing.

Credits:

3.00

Credit Hours:

Prerequisites:

MGT200 AND MGT250 AND MGT351 AND MATH110

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Advanced

Additional Information:

Historical Version(s):

Institution Website:

www4.esu.edu/

Phone Number:

(570) 422-3211

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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